Multi-Factor Authentication (MFA) is an additional step in the login process that verifies your identity when you log into Office 365.
During the enrollment process, staff will be redirected to a webpage that will require them to register a mobile number where they can receive a call, text or notification to a phone based authenticator application (perhaps the easiest method of MFA). The enrollment process will take only a few minutes and will require that the employee have their mobile phones available on the day of enrollment. After they have registered that phone, they will be sent a call, text message or authenticator application notification whenever they login from off-campus. If an employee is on-campus, there will be no need for an additional authentication (other than the password).
The entire process is similar to the way banks secure login attempts to Online banking sites.
Please note – This is in addition to the MFA required to access files and your desktop from offsite.
Download and install Microsoft Authenticator app
2. With the app installed, move back to your computer or laptop and open a browser. Sign in to Office 365 with your College account and password as normal. After you choose Sign in, you’ll see this page:
3. Choose Set it up now.
4. Choose either Mobile app, SMS or Call from the dropdown. The reccomended method is authentication with the app. This guide will continue using this method. A guide to the other two methods are explained during the set up process.
5. Make sure “Receive notifications for verifications” is selected. Click Set up.
Add account to Microsoft Authenticator
Open the Microsoft Authenticator app on your phone.
Tap the + > Work or school account.
Use your phone to scan the QR square that is on your computer screen.
iPhone users may have to enable the camera in Settings in order to scan.
Your account will be added automatically to the app and will display a six-digit code.
Confirm activation status on your computer
Switch back to your computer and click Done.
Now wait for the Checking activation status text to finish configuring your phone.
When it’s complete, you’ll be able to click the Contact me button on the right.
Approve sign in on your phone
Switch back to your phone and you’ll see a notification for a new sign in.
Go to the Microsoft Authenticator app.
Tap Approve to allow it.
Your email application may not support Multi-Factor Authentication, if it is an older app, or if it is from a third–party vendor, such as Apple Mail. If this is the case, you can use the “App Password” you receive at the end of your MFA setup to configure your email address with an unsupported app.